This notice explains how Oasium AI handles personal data collected through oasium.ai, including enquiries, bookings, digital purchases, newsletter signups, and Skills Lab waitlists. We do not sell your personal data.
Who is responsible
Oasium AI Limited ("Oasium AI", "we", "us") is responsible for this data as its controller. We are a private company registered in the Dubai International Financial Centre (DIFC), Registered No. 14205. The DIFC Data Protection Law (DIFC Law No. 5 of 2020, as amended) applies to our processing of personal data.
Registered address: IH-00-01-03-OF-05, Level 3, DIFC Innovation One, Dubai AI Campus, DIFC, Dubai, UAE. For privacy questions or requests, email hello@oasium.ai or use our contact form.
What we collect
- Name, email, message, and optional organization you submit through the contact form.
- Email address you submit through the newsletter signup, together with its source, subscription date, and subscription status.
- Name, email, selected plugins, optional organization, and submission details such as dates and source when you join a Skills Lab waitlist.
- Name, email, booking time, and any other details you provide when arranging a call through Calendly.
- For purchases: name, delivery email, country and applicable region/postcode, order and payment references, accepted terms, download access, refunds, support requests and email delivery status. Card details are entered with our payment provider and are not stored by Oasium.
- Records from previous guide requests, including email, optional name, the requested guide, and any newsletter opt-in.
- Technical information such as IP address, browser, referring page, and website usage and performance data, used for site operations and abuse prevention.
Providing information is voluntary. Required fields are needed to process that enquiry, booking, or signup; without them, we may be unable to provide the requested service. Organization fields on our forms are optional.
How we use it
- Enquiries and bookings: to respond and arrange conversations, based on our legitimate interests in answering questions and developing business relationships. Where you ask us to take steps towards a contract with you, we process the necessary details on that basis.
- Newsletter: to record your signup and send the Oasium newsletter, with your consent.
- Skills Lab waitlists: to record your interest and send updates about the plugins you select, with your consent.
- Previous guide requests: to handle related enquiries and retain evidence of requests and subscription choices, based on our legitimate interests in supporting past requests and respecting opt-outs.
- Purchases: to take payment, deliver your product and included updates, provide invoices and support, and handle refunds, as needed to perform our contract. We also retain required business records to meet legal obligations and protect against fraud and disputes.
- Site operations: to run, secure, and improve the website, based on our legitimate interests in maintaining a reliable service and preventing abuse.
Joining a Skills Lab waitlist or buying a product does not subscribe you to the newsletter.
Service providers
Our team and the providers below process data for these purposes. Contact messages are stored in our database and emailed to our team; bookings may also appear in the connected calendar.
- Vercel: website hosting, usage analytics, and performance monitoring.
- Supabase: storage of contact messages, newsletter signups, Skills Lab interests, purchase records and private product files, and previous guide-request records.
- Resend: delivery of purchase and product emails and contact-form notifications to Oasium. It was also used for the retired guide-delivery service.
- Ziina: payment processing and refunds. Its checkout collects payment and billing information under its own privacy notice.
- GitHub: scheduled maintenance and encrypted recovery copies of commerce records. Decryption keys are kept separately.
- Calendly: scheduling calls through the booking widget on our contact page.
- Google Workspace: our email inboxes and the calendar connected to Calendly.
Where data is processed
These services process data outside the DIFC. Our Supabase database is hosted in Mumbai, India. Resend sends our contact notifications from Tokyo, Japan, and stores data in the United States. Vercel, Calendly, and Google Workspace may also process data in the United States and other countries where they and their service providers operate.
The providers' published data-processing terms describe their security measures and international-transfer arrangements. You can contact us for information about the safeguards relevant to your data.
Your rights
Under the DIFC Data Protection Law, you can:
- Request access to your personal data and correction of inaccurate information.
- Request deletion or restriction of processing in the circumstances provided by law.
- Object to processing based on legitimate interests, and to direct marketing.
- Request a portable copy of data you provided where processing is automated and based on consent or a contract.
- Change your mind about consent at any time, including by unsubscribing from the newsletter or Skills Lab updates. This does not affect earlier processing that was lawful.
To exercise a right, email hello@oasium.ai or use our contact form. We may need to verify your identity before providing data or acting on a request. These rights have legal conditions and exceptions; if one applies, we will explain it.
You also have the right to complain to the DIFC Commissioner of Data Protection.
Cookies
Vercel Web Analytics measures website usage without third-party tracking cookies. We also use Vercel Speed Insights to measure website performance. The Calendly booking widget uses cookies and similar technologies. See Calendly's privacy notice for details.
Purchase pages use an essential access cookie so you can return to your order without creating an account. It lasts up to 30 days. Temporary checkout information also helps prevent duplicate payments.
Data retention
Skills Lab waitlist records are kept for up to 24 months after the most recent waitlist submission. We keep enquiry and booking records while needed for the enquiry and related follow-up. Newsletter records are kept while needed for the subscription. You can unsubscribe at any time. We keep previous guide-request records only while needed to handle related enquiries or retain necessary evidence of requests. Retiring the guides did not automatically delete those records.
We keep purchase and support records while needed to provide access and included updates, meet accounting and other legal requirements, and handle refunds or disputes. Encrypted commerce recovery copies expire after 30 days. A deletion request does not require us to erase records that we must legally retain.
We may retain limited records to respect opt-outs, meet legal obligations, or deal with legal claims. You can request deletion at any time. Removing a newsletter or waitlist entry is handled by our team through the contact methods below.
Contact
For privacy questions, access or deletion requests, or to unsubscribe from the newsletter or Skills Lab updates, email hello@oasium.ai or use our contact form.